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Why Choose VoIP?
Many businesses are choosing to make the switch from conventional
phone systems to VoIP, but there are still those how look at it as
'too good to be true'.
VoIP vs. Analog PSTN Lines
The
question becomes, why choose VoIP over conventional telephone
systems? The answer is simple. COST! COST! COST!
Although there are multiple discounts and rates that you can receive
from your telephone company by using PSTN, Internet calls can reduce those rates
in half. VoIP is significantly cheaper! By going online, companies who make long distance calls
frequently to customers or offices in multiple locations can save
dramatically on their phone bill.
Businesses have the option of choosing multiple area codes within
and out of state. By choosing an area code of an important
out-of-state client, you give them ability to call you locally at no
expense to them. It also saves you from paying toll free costs of
incoming calls.
If
traveling is an integral part of your business, the VoIP phones are
an excellent option. Outgoing and incoming calls can be received from
your local number even if you are traveling internationally,
provided there is Internet service. Clients can reach you with the
same phone number at any location and it does not cost you anything
extra.
Other advantages of VoIP
over analog PSTN lines include such features as voicemail,
conferencing, three-way calling, music-on-hold and other digital
features.
Why
are some people hesitant to switch over?
We
are seeing that more and more companies are willing to test
the waters and move into the IP technology. But, aside
from people being hesitant to move away from convention or
change in general, here are the some reasons why people have
not yet made the switch:
- Concern About Clarity - VoIP phones are
exceptionally clear, even more so than many mobile phones.
- Concern About Reliability - Yes, admittedly
your phones are only as reliable as your internet provider.
Otherwise these phones are simple to use and offer all the
same functions as a conventional phone.
- Slow Internet Connections - More and more
locations across the world offer high-speed Internet, if
your company has not invested in it yet, it is about time.
This will increase efficiency in other aspects of your business
as well.
- 911
Calls - Emergency calls will need to be configured
to your area, so when you dial 911 they can pick up your
location.
If
you have any more questions about VoIP and how it works, simply
contact us
and we will be more than happy to answer any questions that you may
have.
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