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If
by any chance the firmware upgrade fails, follow the
steps below:
1.
Power
on the IP phone
2.
Use
one hand press the “ * “ key, keep pressing until the
step 7 was finished
3.
Power
off
4.
Power
on immediately
5.
When
a vertical Bar appears, power off again
6.
Power
on immediately.
7.
The
symbol * will be displayed on the LCD Panel
8.
When
* appears you can release the finger from ‘ * ’ key.
9.
Now
the IP address of your ip phone is reset to 192.168.1.100
10.
Use
the Palmtool to update the firmware again
11.
Pleaser remember, during the step of 2-7, you must keep
press the “*” keypad, until the * appear the LCD Screen.
If
you are still in doubt, please see the following:
-
Press and hold * while power up, until you see two
bars and a Star (II*) begin to display on your LCD.
-
Power off and complete 1 again, after the second time
power up, ip phone's default ip address will be reset
to 192.168.1.100. Put the IP phone and a Windows PC
on the same LAN.
-
Run palmtool.exe on PC. Click On “List Phones”. This
will show all the IP Phones connected in the LAN
-
(Alternately you can try palmtool "Start Debug"
button, a debug window will pop us, and if you press
key on the ip phone, the key and the ip phone's ip
address will be displayed on the debug window. Remember
to cancel debug before you close the Palmtool)
-
If your PC's address is not 192.168.1.xxx (not on
the same LAN), change its tcpip settings to the same
LAN.
-
Put 192.168.1.100 (or other default ip) in the palmtool
"IP Address on Chip" field
If you are not sure of your phone
type, please check the picture of your IP
phone with the one on our site,
it will usually help. |
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